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Integrated Youth Support Service (IYSS), Youth Justice Team

Integrated Youth Support Service (IYSS), Youth Justice Team (formerly Youth Offending Team) is a multi agency team working to reduce offending by young people. This is achieved by developing programmes of work with young people, who have been referred by the police or are subject of court orders, to address the risk factors that contribute to their offending.

For information on how the Special Educational Needs of a young person in a custodial setting would be supported, please go to

Who to contact

01803 208400

Where to go

Torbay Council, Parkfield, 38
Esplanade Road

Other Details




Age Ranges
From 10 years to 17 years
Age Ranges
From 10 years to 17 years

Local Offer


What criteria must be satisfied before children and young people can access this provision/service?
Statutory Level 2 service for young people who are working with the IYSS Youth Justice Team (YOT)

YOT work with young people who have been involved in criminal behaviour. They will have to be;
•    subject to a diversionary police caution
•    or have been sentenced for an offence through the court system and have been subjected to a pre sentence report /  youth rehabilitation order / referral order.

IYSS care leavers
•    Young people between 16-25 open to the care leavers service

Level 2 work from allocation panel within children’s services where there are issues for an adolescent that do not meet the threshold for Child in Need.

How do we identify the particular social care needs of a child or young person with special educational needs?
Information is gathered about a young persons
•    Current provision
•    Previous experience of education and previous provision history,
•    Current attitudes and engagement with education,
•    Education progress and qualification obtained / working towards,
•    Additional needs, including educational, welfare and social needs
•    Education plans and future education employment and training goals.

Needs are identified through;
•    Discussions with young people, parents / carers, educational providers and other professionals involved.
•    A speech, language and communication screening undertaken at YOT
•    The ASSET assessment tool which explores criminal, welfare and social needs
•    Information gathered through Outcomes Star
•    Obtaining copies or special education needs / education psychology reports and looked after child personal educational plans are accessed where appropriate.

Copies of assessments and screenings that are obtained are kept in the young persons paper files or in the electronic database, Child View. Contact records are kept electronically on the Child View Youth Justice System (CVJS).

Those young people not open to the criminal justice service will have records stored on PARIS

There is no specific education plan in addition to the plans written by education specialists / providers. Targets around education may be included in the young persons action plan where this is assessed as an area needing further support.

Advice is shared with practitioners to outline strategies they should adopt when working with the young person in order to ensure they are meeting the young persons needs and can access the learning within IYSS.

Where needed, ongoing assessment is made through regular liaison with education providers and ongoing 1-1 support sessions with young people or parents.
How do we consult with parents and/or children and young people about their needs?
Views about education and needs are gathered through
•    Contact with young people by telephone or in face to face appointments.
•    Contact with parents by telephone, in face to face contacts and also and parents
•    A self assessment questionnaire and ASSET what do you think questionnaire
•    A screening appointment where their speech, language and communication needs are assessed (including learning styles).
•    ASSET assessments are undertaken by YOT workers which asses a young persons criminal, welfare and social needs.
•    Discussion with education providers and other relevant professionals via telephone or meetings. This is regarding historic and current education engagement, achievement, progress and needs.
•    Attendance at SEN review meetings, child in need / child protection meetings and other multi agency meetings. Parents and young people can often also attend these meetings.

Parents are involved in the assessment process undertaken and may also be in contact with a parenting worker for additional support. Throughout the young persons work with IYSS parents are regularly given the opportunity to provide verbal feedback. A formal complaints procedure is available to parents should they have any concerns about practice.

Information and assessments undertaken are shared verbally with parents, as well as being available in written form through the reports that case workers complete. Other professionals involved will share information with parents in line with their own protocols.

What is our approach to meeting the social care needs of children and young people with special educational needs?
IYSS works to adhere to all legislations regarding equal opportunities and inclusion. We comply with Torbay Council policies.

All young people are treated in accordance with their needs. Speech, language and communication, as well as learning styles are given particular consideration for all individual young people. The YOT education worker will provide guidance to other practitioners on strategies that can be utilised to best meet these needs.

Where special educational needs are identified, copies of any assessments and reports are obtained where possible. The strategies and targets outlined in these documents are adopted to ensure a continuation of supporting needs appropriately. IYSS has resources to ensure that any work undertaken can be adapted through a range of paper work sheets, exercises, role plays and ICT programmes. If additional resources are required these will be considered.

The Education worker within the team is available to work with case workers to offer further guidance on how best to adapt assessments, exercises and resources in order to meet specific individual needs.

Advice will also be sought from other agencies and professionals if needed. This can include SEN teams, education providers, Educational psychologists, CAMHS, Speech and language therapists, specialist advisory teachers / consultants.

Where appropriate online resources from specialist sources (such as the national autistic society, ICAN and the communication trust) and ongoing training is accessed for ongoing learning of additional needs.

How will we ensure we get the services, provision and equipment that children and young people need?
Within the team there are a number of specialist workers including an Education worker, parenting worker, CAMHS, Substance misuse and sexual health prevention workers.

Strong links have also been established with other agencies including SEN teams, education providers, Educational psychologists, Speech and language therapists, specialist advisory teachers / consultants. This enables the workers to access a range of specialist multi-disciplinary guidance and equipment.

Where it is identified that further guidance is required to support an individual young person every effort will be made to ensure that we can meet that individuals needs appropriately. There may be occasions when IYSS does not have the resources or facilities to meet the needs of an individual young person. In these circumstances we would seek to work from alternative premises where these needs can be catered for.
How is this provision funded?
The YOT and IYSS team is funded from a range of funding sources, including the National Youth Justice budgets and local children’s services, police and probation budgets. This enables us to provide a service that it is free to service users.

How do we support children and young people with special educational needs moving from children’s services to adult’s services?
When Young people are transferred from the youth YOT to the Probation service, all information and assessments gathered will be shared and a handover meeting will take place to support a smooth transition. This would involve the young person, parent / carer and any other professionals involved.

Where IYSS wish to make referrals to other adult support agencies We will gather information about the new service and that they can offer in terms of support to individuals which we will share with young people and their parents / carers. The other agencies referral criteria, referral processes and joint agency protocols are adhered to. Discussions will also take place regarding the thresholds and referral criteria of these services and the individual young person’s needs. In these instances relevant information and assessments will be shared, the young person will be offered contacts to prepare them for attending a new service / premises and a handover meeting will take place where possible to support a smooth transition. This would involve the young person, parent / carer and any other professionals involved.

How do we assess and review progress towards agreed outcomes, and how are parents, children and young people involved in this process?
YOT assessments are reviewed every 12 weeks or sooner should circumstances change. Pathway plans are reviewed every six months. This involves the young person and their parents / carers and any other professionals involved. Any new documents will be stored electronically and any new action plans will be shared with young people, their parent / carer and any other professional who may be involved in this.

Ongoing liaison with education providers allows us to continue to monitor a young persons progress towards targets and goals, and to identify and address any issues that may arise.

Where a young person has a statement of education need or is looked after IYSS aim to attend any meetings whereby these assessments and targets are reviewed. Young people and their parents / carers can often attend these meetings. The relevant agency chairing these meetings will share outcomes of these meetings in line with their own agency protocols. IYSS will receive copies of minutes of meetings / review documents by paper or in electronic form.

How do we assess the effectiveness of our special needs provision and how are parents, children and young people involved in this assessment?
All IYSS staff receive regular supervision with a line manager to review case management and reflect upon practice. In addition to this regular team meetings and ongoing peer support take place. All multidisciplinary staff in the team are involved in this and other agencies are invited when appropriate. Through these processes staff can;
•    Discuss case examples / plans / concerns – this allows staff to seek feedback from other staff members which can enhance the quality of practice
•    Share good practice.
•    Identify areas of training need / skills shortages that can then be addressed.
•    Keep up to date with changes within / without the agency, research and new developments.

IYSS has a local service plan and national targets that they have to work to. Case management information held on CVYJ/PARIS and regular reports are run to help staff to manage their progress towards these targets. YOT is also assessed externally by HMIP (Her Majesty’s Inspectorate of Probation). IYSS care leavers is externally assessed by Ofsted.

Young People are encouraged to give feedback throughout their work, at the end of each period of case management young people are asked to complete a Viewpoint questionnaire about their experiences of working with the YOT service. All feedback received by IYSS is compiled into regular reports that act as evidence of this feedback and supports future planning of the service.
How do we ensure that social care staff and other staff have the expertise needed to support children and young people with special educational needs?
All staff are required to undertake several training courses that are defined as mandatory training. This includes child protection, data protection.

As a multidisciplinary team, each role requires specific essential qualifications and each position has different ongoing training needs. This is inline with the statutory demands placed on the service. All staff have access to a range of other courses run within the council and can request to attend these courses.

Courses from outside of the agency can also be requested.
How can parents, children and young people make a complaint about our provision?
There is a complaints procedure in place and this is given to each individual young person that is working with IYSS. This encourages young people to share with staff any concerns that they have. All staff will listen to these concerns and workers will try to resolve these issues with the young person. We will involve parents / carers and other agencies are necessary. If a young person / their parents / carers are still not happy they can then request to meet with the practice managers. If this still fails to resolve the issue for individuals a formal complaint can be made.
How can parents, children and young people get more information about the setting?
To find out more about the work of IYSS there are a number of leaflets available to young people and their parents / carers.

There are also a number of websites that seek to explain more generally the work of youth offending teams. This includes
•    The local council website -
•    Youth Justice Board -

Staff are able to meet with individuals or groups of young people in schools or other community settings.