Bay Benefits is a sevice offered by Carers Aid Torbay to unpaid carers and their families. Their entitlements advisor will work through the benefits process with unpaid carers.
The service aims to support unpaid carers to fill in benefits forms such as:
- Carers Allowance
- Employment and Support Allowance (ESA)
- Attendance Allowance
- Personal Independence Payment (PIP)
- Universal Credit
- childrens Disability Living Allowance
If applications for benefits are turned down, they can also help guide you through the appeal process
Who to contact
- Contact Name
- Kyla Hayfield
- Contact Position
- Entitlements Advisor
The service gets very busy so please contact them for an appointment in good time, as if you leave it to the last minute they may not be able to support you.
The telephone line is manned between the hours of 9.00am until 3.30pm, on Tuesdays and Thursday's, if you do call within these times, and the phones goes straight to answer machine this is because the team are taking other calls, if you leave your name and telephone number, they will call you back within their opening hours.
Where to go
- The Olive Carers Centre
Victoria Park Road
- TQ1 3QH
The centre is at the REAR of the St Edmunds buliding. Drive past the main enterance and take a sharp left. There is a small car park with allocated parking for the centre.